How to Resolve TurboTax Error 5640?

One of the leading American tax preparation software, TurboTax, is widely used by many individuals and industries of every type and size. While TurboTax fulfills major tax preparation requirements, instances might occur when you come across several TurboTax error codes like TurboTax error code 1603 and TurboTax error 5640 on your computer. In this blog, we will discuss error 5640 in TurboTax. The error reads as follows – Error 5640: Can’t Configure Product Update System. This blog features the TurboTax error code 5640 and provides you some easy troubleshooting techniques to overcome this.

What Is TurboTax Error 5640?

TurboTax Error 5640 is also known as runtime error 5640 because TurboTax stops responding whilst it is in operation. Although such type of error could be frustrating, you must take immediate measures to resolve the issue and protect your system from potential damages. The error will continue to pop up on your computer screen unless you look into it and rectify it.

What Are The Symptoms of TurboTax Error  Code 5640?

When the runtime error 5640 occurs, it doesn’t warn you. You will be notified with an error message on your computer screen whenever TurboTax is running. In most of the cases, the error notification on your computer appears repeatedly if you don’t address it soon. One of the harmful traits of TurboTax Error 5640 is that it can delete some of your TurboTax files from your computer and create some new ones. However, you can recover and restore those deleted TurboTax files. Such a symptom can also be associated with the virus infection on your computer. Besides, you may encounter a sudden drop in the internet speed when the error strikes.

Why The Error 5640 TurboTax Occurs?

Whenever software programmers program code while designing software, they understand the fact that errors could occur. Irrespective of the type of program designs, an error can always be anticipated. Until errors are not experienced and addressed while software designing and testing, the issues may occur during the runtime. These runtime errors usually occur due to incompatible programs running simultaneously on your computer. Another reason for the runtime error 5640 is due to memory issues, a corrupt video graphics driver, and virus infection. Irrespective of the reason, you must take immediate action to resolve the error 5640 and secure your computer from further damages.

Tips To Resolve the TurboTax Error 5640

While the runtime TurboTax Error 5640 could be frustrating, you can perform some simple troubleshooting steps to get rid of this. Below mentioned are the few ways by which you can fix the error 5640 and continue your work with TurboTax:

1st Way: Remove the Error 5640 Registry Entry

1. For the registry files, create a backup.
2. Press the Windows and R key together.
3. Type in “regedit” and press the Enter key.
4. Navigate to HKEY_LOCAL_MACHINE>>SOFTWARE>>Microsoft>>Windows>>Current Version>>Uninstall.
5. From the list, locate the TurboTax Error 5640 and uninstall it.
6. Select the software and double-click on Uninstall on the right panel.
7. Copy the highlighted text and go to the search field.
8. Paste the copied data and select OK to uninstall the program.
9. Reinstall the software and check whether the error 5640 is resolved or not.

2nd Way: Update your Antivirus

You must take immediate action to prevent your computer from virus infection and eliminate the TurboTax error 5640. Ensure that your antivirus program is always updated with the latest version and you scan your system files thoroughly. Alternatively, you can run Windows Update to get the latest virus definition and fix.

3rd Way: Ensure Updated Drivers

Encountering the TurboTax error 5640 often requires you to check that your drivers are updated. Here’s how to do it:

1. Visit the official site of the driver manufacturer and download the latest version of that driver.
2. Open Device Manager on your computer.
3. Have a proper look at the different hardware component listings and select the one that needs an update.
4. To update the device driver, right-click on the driver you want to update, and click on “Update Driver”.
5. You can either let your computer automatically look for the most compatible driver or choose the driver that you have downloaded from the driver manufacturer’s official website.
6. Once the driver update completes, reboot your computer and check whether the TurboTax Error 5640 has been resolved or not.

4th Way: Run Disk Cleanup

1. Open the Command Prompt on your computer.
2. Type in “cleanmgr” and press Enter.
3. You will find that the Disk Cleanup starts calculating the amount of occupied space you can reclaim.
4. Check the series of checkboxes in the Disk Cleanup dialog box and press OK.

5th Way: Install Windows on Your Computer

If you find that the error 5640 is still unresolved, even after trying the various ways mentioned above, reinstall the Windows OS on your computer. When you reinstall Windows, all your data from the hard drive will be erased. A fresh installation of Windows OS will quickly delete any junk that has accumulated during your computer’s regular use.

Now that you have read the various reasons for the occurrence of TurboTax Error 5640 and their troubleshooting techniques, we hope that you can follow these and resolve the error in no time.

Also Read: Easy Guide on fixing TurboTax Error Code 8889